Last month, the Call Centre Management Association (CCMA) published its Contact Centre Colleague...
On January 24th, the global industry analyst Josh Bersin published his 2023 Predictions for Work,...
One of the biggest challenges of internal comms is sharing important information to your workforce...
We are thrilled to announce that entries for the 2023 Engage Awards are now open!
As team leaders, you will have KPIs to adhere to, and sometimes it is a struggle to bring your team...
The Swedish networking and telecommunications company Ericsson operates in more than 150 countries....
An interview with Paddle’s Director of People, Hanna Smith
Would you say you are a woman in touch with her masculinity? A man in touch with his femininity? Do...
