REVOLUTIONISE YOUR BUSINESS AT EUROPE’S PREMIER CONFERENCE AND EXPO
The future of Employee Engagement isn’t just exciting - it’s revolutionary! We’re on the brink of a seismic shift that will redefine how businesses connect with their employees. The industry continues to be shaped by trends such as remote and hybrid work, a focus on employee wellbeing, the integration of AI and automation, continuous learning and upskilling.
The emphasis on diversity, equity, and inclusion, technology-driven feedback mechanisms, advanced collaboration tools, flexible benefits and rewards, employee centric technology, and the importance of purpose driven organisations will separate the innovators from the laggards
ATTENDEES
SPEAKERS
SPONSORS
MEETINGS
ENGAGE BUSINESS MEDIA TIMELINE
2009
NEW WEBSITE LAUNCHED
EngageCustomer.com
Showcasing how organisations need to be where their customers are. They need to take a more holistic view of them across all channels; offline, online, social and mobile and truly evaluate ‘what makes them tick.
2010
FIRST LIVE EVENT LAUNCH
Directors Forum Series
How Employee Engagement can drive business Performance and deliver successful Customer Engagement.
Welcoming 100 Senior Professionals to Central London.
2011
DIRECTORS FORUM
Linking CX to EX
How to forge the link between employee and customer engagement, performance and profitability in turbulent times.
Providing benefits to all stakeholders and to gain competitive advantage.
2012
DIRECTORS FORUM
Customer Loyalty and EX
Lifting the lid on the employee engagement strategies that are making some organisations winners in the battle for customer loyalty and creating a competitive advantage.
2012
ANNUAL SUMMIT LAUNCH EVENT
Customer Engagement Summit
The only joined-up customer experience event to drive customer and employee engagement solutions, performance and profitability
2013
DIRECTORS FORUM
Employee and Customer Engagement
It is becoming one of the hottest strategic boardroom level topics, tough economic conditions are forcing it is taken seriously at the highest levels of business and government
2014
DIRECTORS FORUM
Employee and Customer Engagement Forum
The correlation between highly engaged employees and customers who are similarly engaged is irrefutable. Studies now show two in three employees remain disengaged.
2014
NEW WEBSITE LAUNCHED
EngageEmployee.com
Research reveals the most important business challenges identified by CEO’s are around their people and their customer relationships. The complete resource for leading edge thinking on employee engagement.
2015
ANNUAL SUMMIT LAUNCH EVENT
Employee Engagement Summit
Putting the employee at the heart of the organisation. Highlighting the cultural and commercial benefits of organisations taking a holistic view of their employee and customer engagement strategies
2016
ANNUAL AWARDS LAUNCH
Engage Awards
Designed to recognise innovation and excellence across the entire spectrum of customer and employee engagement, shining a light and showcasing organisational excellence and achieving individuals.
2017
NEW WEBSITE LAUNCHED
EngageMartech.com
Taking a deep dive into the challenges and opportunities relating to the technology used in Marketing, playing an important role in CX as technology enables greater customer understanding and insight
2018
ANNUAL SUMMIT LAUNCH EVENT
Marketing Engagement Summit
Constantly evolving technologies are allowing organisations to take an increasingly holistic view of their customers while at the same time facilitating the delivery of personalised offerings.
2019
NEW WEBSITE LAUNCHED
EngageSales.com
Traditional sales methodologies are an artefact of the old world and no longer work. Positive or negative, the tone set in the sales process will inform customers’ expectations for the rest of their experience.
2020
VIRTUAL EVENT STUDIO LAUNCH
Live 'Newsroom Studio’ format
First-class TV quality broadcast, enabling us to effectively and efficiently run a pure virtual format. This interview led approach streamed directly to the comfort of one’s desk providing significant reach.
2021
ANNUAL SUMMIT LAUNCH EVENT
Sales Engagement Summit
Top Sales Professionals are firmly focused on enablement, 80% of sales leaders have made changes to their process due to changing buyer expectations, 57% of buyers have switched to a competitor.
2022
ANNUAL AWARDS LAUNCH
Engage B2B Awards
The Engage B2B Awards are designed to recognise innovation and excellence across the entire spectrum of marketing and sales engagement. Advances in technology enable greater customer understanding and insight.
2023
TOP FIFTY UK BRANDS
EngageFifty.com
A joined up approach to Customer and Employee Experience.
The UK's elite trailblazing brands and individuals demonstrating the numerous business benefits of this approach.
2024
ENGAGE AWARDS
EngageAwards.com
Engage Awards, now in their 10th year, celebrate engagement across customer, employee, sales, and marketing. Organisations that prioritise and foster engagement create positive and lasting experiences, build brand loyalty, and achieve long-term success.
2025
ANNUAL SUMMITS
Customer and Employee Engagement Summit
The Summits now unite our conferences under one roof, amplifying our impact, drawing an even larger audience and placing the summit expo at the very heart of the event.
THE FUTURE IS NOW AND BRINGS A WEALTH OF OPPORTUNITIES..
Our industry-recognised Employee Engagement Summit has seen remarkable growth in sponsors and exhibitors, becoming pivotal for business development.
The HR landscape is evolving with trends like remote work, employee wellbeing, Ai integration, and continuous learning. Forward thinking organisations prioritise diversity and inclusion, utilise advanced feedback and collaboration tools, offer flexible benefits, and foster purpose-driven cultures. These innovations distinguish industry leaders from laggards in talent management and workplace dynamics.
The summit’s consistent expansion and unwavering support from partners underscore our success in fostering valuable connections and driving innovation in the employee sphere. This growth reflects our commitment to delivering unparalleled networking opportunities.
Our community of 42,000 senior leaders excels in organising top-tier events, including the Employee Engagement Summit and the annual Engage Awards.
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72%
Director-level or above -
85%
Key decision makers -
92%
Would attend again -
82%
Partner renewal rate
“Every single presentation was great and relevant, loads to take away! It was one of the best conferences I have attended in a very long time. There was a good balance between keynote sessions, breakout sessions, exhibition and networking. The food was amazing!! The serving staff were friendly and professional. Great location. Time well spent!.”HR Director, Vodafone Group
Featuring six specialised topic stages
Our comprehensive summit agenda is packed with case studies from the world’s largest brands and insights from top experts in employee engagement. Our 2024 summit lineup of speakers hails from diverse organisations including Allianz, AXA, Bolt, Bupa, Deliveroo, Mars, Meta, Nando’s, OVO, RSPCA, Unicef, Virgin and many more. Their insights and experiences provided invaluable lessons for all attendees.
This isn’t just another conference—it’s a premier opportunity to forge new business relationships with 2,000 attendees, engage in face-to-face meetings, and close deals that will transform your business.
TOPIC SPECIFIC STAGES
Leverage our topic-specific stages to showcase your solution to a highly targeted and relevant audience, maximising your impact and engagement with potential clients who are actively seeking innovations in your field.
ORGANISATIONAL CULTURE
It shapes employee behavior, decision-making, and overall work environment. A strong, positive culture drives engagement, attracts top talent, boosts productivity, fosters innovation, and enhances customer satisfaction. It aligns employees with company goals, creating a competitive advantage and contributing significantly to long-term business success.
- Communication and Transparency Initiatives
- Core Values Definition and Implementation
- Cultural Alignment In Hiring and Onboarding
- Culture Assessment and Improvement Strategies
- Employee Recognition and Feedback Systems
- Measuring and Evolving
- Organisational Culture
TALENT & RECRUITMENT
Talent and recruitment are vital for organisational success. By identifying, hiring, and developing top talent, organisations ensure a varied, skilled workforce that drives innovation and growth. This process creates a thriving work environment, enhances productivity, and secures competitive edge in the industry. Investing in talent is investing in the future.
- Data-Driven Recruitment
- Talent Acquisition Strategies
- Employer Branding
- Candidate Experience
- Retention and Development
- Technology Adoption
INTERNAL COMMUNICATIONS
It’s the backbone of organisational success, facilitating information flow and fostering employee engagement. It encompasses strategies and tools used to share information, align goals, and build a cohesive workplace culture. Effective internal communications enhance transparency, boost morale, and ensure all employees are informed and connected to the company’s mission and objectives.
- Change Management Communication
- Cross-departmental Collaboration
- Techniques
- Employee Feedback Mechanisms
- Internal Branding and Company Culture
- Leadership Communication Best Practices
- Measuring Internal Communication Effectiveness
- Remote and Hybrid Work Strategies
EMPLOYEE WELLBEING, DIVERSITY & INCLUSION
Creating a positive work culture requires a focus on both employee wellbeing, diversity and inclusion. Wellbeing initiatives improve health, satisfaction, and productivity, reducing absenteeism and turnover. Inclusion ensures diverse perspectives are valued, encouraging creativity and innovation. Together, they create a supportive, dynamic workplace, enhancing overall organisational performance and employee engagement.
- Diversity Training and Education
- Financial Wellbeing Resources
- Mental Health Support Programmes
- Physical Wellness Activities
- Stress Management Techniques
- Inclusive Leadership
EMPLOYEE BENEFITS, REWARD & RECOGNITION
Providing a comprehensive benefits, reward and recognition package helps cultivate a motivated and engaged workforce. These elements enhance job satisfaction, reduce turnover, and attract top talent by acknowledging and valuing employees’ contributions. Effective programmes boost morale, drive performance, and create a positive workplace culture, leading to overall organisational success.
- Building a Culture of Recognition
- Benefits Optimisation
- Designing Competitive Salary Structures
- Personalising Benefits Packages
- Crafting Effective Incentive Programmes
- Establishing Impactful Recognition Systems
LEARNING & DEVELOPMENT
L&D initiatives are vital for businesses as they enhance employee performance, increase retention, build adaptability, attract talent, foster innovation, enable succession planning, improve customer satisfaction, ensure compliance, provide a competitive edge, and boost employee engagement, ultimately driving overall organisational success and sustainability.
- Digital Literacy Training
- Leadership Development Programs
- Mentoring and Coaching Programs
- Personalised Learning Paths
- Soft Skills Development
- Upskilling and Reskilling Initiatives
SUMMIT SPONSORS INCLUDE
Happiness Index
Our neuroscience based platform helps organisations measure the key employee engagement AND happiness drivers to power their people strategy.
Want to know how we can help guide your organisation to better retention, cultural alignment and performance? We have the answers… Visit us on Stand 21.
Workvivo
Firstup
Firstup is led by a team of enterprise software veterans from two legacies, SocialChorus and Dynamic Signal, who believe in the promise of new technology and the power of people-driven business transformation. Using our powerful orchestration engine, we bring personalised information and systems access to every employee where they are—on any endpoint or device, in any language, anywhere in the world. Whether they’re wired, mobile, frontline, distributed or essential, FirstUp gives employees what they need to do their jobs efficiently, and companies what they need to achieve agility. That’s how we help enterprise customers like Amazon, ABInBev, Ford and GSK continue to transform their businesses.Achievers
Achievers’ employee voice and recognition solutions bring your organisation’s values and strategy to life by activating employee participation and accelerating a culture of performance. Achievers leverages the science behind behaviour change, so your people and your organisation can experience sustainable, data-driven business results.Poppulo
Poppulo is the leading communications and workplace experience software company. The Poppulo Harmony platform helps enterprise organizations achieve more by effortlessly connecting their employees, customers, and workplaces through omnichannel employee communications, digital signage, and workplace management. Poppulo's 6,000+ customer base is representative of the world's most successful companies, including 47 of the Fortune 100. Follow Poppulo on LinkedIn and on X.
Interact
Interact provides enterprise-grade intranet software that transforms the way businesses communicate. Our mission is to inform and connect every organization's greatest asset: its people.
Interact serves over 1,000 customers and millions of employees. For more than 15 years, we have worked with leading organizations like Domino’s, Subway, Levi Strauss & Co. and Teva Pharmaceuticals to deliver outstanding intranet experiences.
Please come and see us in the exhibition area to discover how we can help you to create a thriving, connected workforce.
Contact: E: info@interactsoftware.com
LumApps
LumApps is a global Employee Experience Platform, transforming how companies engage, enable and empower their workforces. The cloud-native solution is architected to tailor each experience to the individual needs of each employee. With an industry-leading employee data layer to drive next-level personalization, LumApps can deliver truly tailored communication campaigns and orchestrated employees journeys that help attract and retain great talent. Some of the world’s biggest companies – including Capital One, LVMH, Stellantis and Publicis Sapient – rely on LumApps to build strong cultures, promote knowledge sharing, and provide a performance-boosting employee experience. Learn more at www.lumapps.com.Culture Amp
Uber for Business
Zendesk - Employee
It scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering CX and EX service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America.
pre-arranged Meetings
Our key partners benefit from pre-arranged One-to-One Meetings, facilitated by a trusted external white glove concierge agency. This service provides a fully tailored programme of meetings with qualified potential buyers, ensuring a clear return on investment.
Sponsors can select meetings with registered delegates, fostering new business relationships and meaningful face-to-face interactions. This summit is an unparalleled opportunity for the employee engagement community to connect, learn, and grow.
WHY SPONSOR
Sponsoring the Employee Engagement Summit provides access to high-level decision-makers, enhanced brand visibility, valuable networking opportunities, and the chance to showcase your innovations.
A full turnkey exhibition solution, choice of sizes to suit all budgets and requirements. No need to bring anything, simply “turn up and go”, eliminating stress and reducing time. Send us your graphics and our contractor will print, build and dismantle on your behalf.
In an era where time is more valuable than ever, the compelling case to attend and sponsor this summit lies in the unique opportunity to connect with the very individuals who are driving the future of employee engagement and business transformation.
TICKET OPTIONS
Most Popular
Single Ticket
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All-Access Pass for Senior Employee Engagement/HR Professionals
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6 Topic Stages + Main Stage
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Event Networking App
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Interactive Interviews
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Interactive Panel Debates
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Pre-arranged One-to-One Meetings
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Focus Group Roundtable Sessions
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Lunch available - Gourmet Street catering
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Networking Drinks Party - Night Summit
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All registrations subject to approval
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Not available for Suppliers/Vendors
FREE
SUPPLIER TICKET
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For Suppliers
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Networking and Commercial Opportunities
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Interviews
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Panel Debates
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Networking Opportunities
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Lunch Provided
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After-Event Drinks
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Registrations are subject to approval
£1,495
Premium TICKET
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Includes all items as per Single Ticket
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Full Recordings of Talks
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Access to Presentation Slides
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AI Summary of your event and agenda overview
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Registrations are subject to approval
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Lunch Provided
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After-Event Drinks
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Registrations are subject to approval
£295
upcoming events
EMPLOYEE ENGAGEMENT SUMMIT
Putting the employee at the heart of the organisation and focusing on key issues, challenges and opportunities around engaging our people. Now in its 12th year and Europe’s largest event of its kind, engaged employees are more important to organisations than ever before.CUSTOMER ENGAGEMENT SUMMIT
The industry’s largest event is in it's 16th year and promises a jam-packed day of diverse content covering all aspects of Customer Engagement. We’re living in the most transformational period than many of us will ever experience, where the experiential aspect of customer engagement is more important than ever.ENGAGE AWARDS
The Engage Awards, now in their 10th year, celebrates engagement across customer, employee, sales, and marketing, reflecting the depth of the relationship and the degree of active participation and connection. Together, these engagement efforts contribute to organisational success and sustained growth.