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In this session, we are joined by experienced industry practitioners who have firsthand understanding of navigating the challenges of dispersed teams and fragmented communication channels. They will share real-life examples of how they identified areas of friction and the available solutions to replace manual, time-consuming processes with more streamlined, integrated working methods.
Whether your focus is improving engagement, driving consistency or enabling better wellbeing, you will learn how to address these challenges effectively.
Key Takeaways:
- Practical ways to reduce operational friction
- Streamline communication across internal and desk-less teams
- Approaches to strengthen culture and recognition
- How to support wellbeing alongside performance
- Integrating tools more effectively without adding complexity
Sponsored by
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Flip is the frontline employee platform that brilliant businesses use to reach and rally their people — from the field, to the floor, and door-to-door. It instantly connects every employee with the right people, news, and knowledge, and makes everyday needs like internal communication, task management, and shift coordination a breeze. Whether they’re 16 or 60, a burger flipper or a warehouse warrior, in Manchester or in Mumbai; Flip brings everyone together in one space, via an intuitive app used by top brands like Porsche and GLS.
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Work Networks are people-first digital workplace experts in employee experience. We help you choose and optimise digital platforms that actually connect and engage your teams. Whether you're exploring new technology or trying to make sense of what you already have, our mission is simple: help every employee feel heard, included and empowered.
We believe connection comes from:
having people at the heart
human conversation not corporate cascade
transparency and trust in each other
making a meaningful difference to people’s working life.So come and chat with us, share your story, and let’s explore how we can make employee engagement real, human, and impactful.
Lejla Imsirevic
People Partner
KFC Queensway Europe
Lejla Imsirevic is an HR Business Partner at KFC Austria and passionate about making workplaces more human, modern, and digital. Her focus is on employee experience, internal communication, and smart solutions that truly support employees in their daily work. She combines strategic thinking with a practical understanding of the needs of teams and leaders.
Clare Lattin
Restaurant Co-founder and Owner
Ducksoup
Clare Lattin is a leading figure in UK hospitality and co-founder of Ducksoup, Little Duck - The Picklery, Camille and Emilia. With a background in publishing and restaurant PR, she brings a valuable perspective to the industry and its communication challenges. Known for ingredient-led, seasonal cooking and thoughtful leadership, her experience across varied restaurant ventures informs a practical, values-driven approach to communication, team resilience and building trust in fast-paced environments.
Heather Halliday
Customer Success Manager
Flip
Heather Halliday is a Customer Success Manager at Flip, where she supports international customers and drives the successful adoption of Flip’s technology among frontline teams. She joined Flip following its acquisition of The Bot Platform, where she held a similar role focused on helping organisations build strong, scalable employee experiences.
Nick Crawford
Founder & CEO
Work Networks
Nick Crawford is a British entrepreneur and founder of Work Networks Ltd, a consultancy specialising in internal communications and digital workplace platforms. With experience dating back to 2004, he has helped organisations connect employees through innovative tools, including early work on large-scale platforms at organisations including AstraZeneca, Bupa, Hydro, the NHS and the WHO, as well as a large number of non-profit organisations, Nick has partnered with leading technology companies, including Meta, Zoom (Workvivo), Flip, Blink and more, positioning himself and Work Networks as an independent leader in employee engagement and digital transformation.