Recorded live at our recent Engage Employee Summit, this episode features Frankie Garforth sharing the inside story of RNID’s radical transformation journey. From near-closure in 2018 to becoming a lean, agile organisation focused on social change, Frankie explores how internal communications helped colleagues navigate difficult decisions, embrace new ways of working, and stay connected to purpose.
Listen as Frankie unpacks lessons for leaders, people teams and internal comms: from creating early proof points and having “grown-up” conversations, to celebrating small wins, learning from mistakes, and embedding accessibility as a non-negotiable. If you’re leading change or supporting it from the inside, this is a practical, honest and hopeful conversation you won’t want to miss.
To register you free place at the 2026 Engage Employee Summit click here.
