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Shaping Organisational Culture Through Meaningful Communication



Recorded live at our recent Engage Employee Summit, this episode captures an inspiring panel discussion from the Internal Communications stage: “Shaping Organisational Culture Through Meaningful Communication.”

Join Natasha Liedl-McDowell (London Stock Exchange Group), Shalini Gupta (Arup), and Shetal Joshi (Ørsted) as they share practical insights on using communication as a strategic driver of culture.

From authentic leadership and local nuance to listening tours and storytelling, discover how leading organisations are building trust, inclusion, and shared purpose through the power of internal communications.

To register you free place at the 2026 Engage Employee Summit click here.

Natasha Liedl-McDowall

Natasha Liedl-McDowall

LSEG (London Stock Exchange Group) Senior Manager Internal Communications

Customers will only love a company when their employees love it first.

I believe in a corporate world where employees feel inspired at work. My career is about using the vehicle of internal communication to help people feel fulfilled in the work that they do and safe to speak up. In doing so, internal communication plays a vital role in protecting and elevating a company’s reputation. It starts from the inside.

Originally trained as a television journalist in live breakfast TV and owning a wellness business myself, I've worked across a variety of large organisations from technology at arm, and data & analytics in the London Stock Exchange, to energy at Veolia and the civil service through Covid and Brexit.

I’ve worked with global audiences across 190 countries and those in the disparate UK frontline with our refuse collectors and retail branches and observed how technology that’s developed in the Chief Operating Office impacts the reality of our frontline.

Most of my career has involved filling brand new internal communications roles for companies, building teams from the ground up and starting with a new challenge, bringing new ideas to the table to create a function that’s not just ‘taking orders’ but a valuable, trusted advisor to the organisation it serves.

Shalini Gupta

Shalini Gupta

Arup Head of Internal Communications

With over 20 years of international experience, Shalini has worked across Banking, Insurance, Telecoms, and Professional Services in India, UAE and the UK.

A passionate advocate for the internal comms profession, she serves as an elected Board Director with the Institute of Internal Communications, representing the industry.

In her current role, Shalini advises the Chair and leadership team on strategic communications across UKIMEA region. She is expanding her team this year and strengthening internal communications function to ensure it remains a critical enabler in connecting employees with the business vision, ensuring they understand the impact of their roles.

Shetal Joshi

Shetal Joshi

Ørsted Head of Internal Communications & Employee Engagement (UK&IE)

Experienced Internal Communications and Engagement Leader with a history of working in the telecommunications, communications, sustainability and transportation industries.

Skilled in Crisis Communications, Business Transformation, Leadership Communications, Employee Engagement, Campaign Management Wellbeing and Employee Relations.

Strong creative, media and communications professional with 24 years of solid marketing industry experience.

Added credentials include Ambassador, Sands - The Baby Loss Charity and Certified Life Coach with the Association of Coaching. 

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