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Organisational Velocity in Action with Flight Centre and Unily



Recorded live at our recent Employee Engagement Summit, this episode features Kaz Hassan, Community & Market Insights at Unily and Rachael Knowles, Head of Internal Communications at Flight Centre, in an inspiring conversation about building organisational velocity. 

Discover how Flight Centre transformed its internal communications to empower frontline teams, enhance agility, and keep pace with a fast-moving global industry. 

Tune in to hear practical insights on digital enablement, platform evolution, and creating a truly connected employee experience.

 

To register your interest for the 2026 Engage Employee Summit click here: https://www.engageemployee.com/engage-employee-summit-registration

 

 

 

Kaz Hassan

Kaz Hassan

Unily Employee Experience Industry Lead
Having spent the last 10 years immersed in the employee experience space, Unily's own Kaz Hassan has a reputation for being ahead of the latest trends and best practices on everything from digital transformation to internal communications. Over the course of his career, he has worked in varied roles – from change management at Arriva to rolling out more than 20 intranets as a consultant at Unily. Kaz joined Unily in 2018 and is now a regular speaker at industry events, including presenting at conferences around the world.
Rachael Knowles

Rachael Knowles

Flight Centre Travel Group Head of Internal Communications
With a range of international experience, Rachael specializes in engaging workforces spread across multiple geographies. She previously headed up global internal comms for Kerzner International, a leading developer and operator of luxury resorts. This included the Dubai head office, as well as all Kerzner's brands across the world. She then returned to London and re-joined Flight Centre – where she had started her career a decade earlier – and is responsible for communicating with the entire EMEA employee base. With her expertise ranging from everyday comms to change management, Rachael brings unique insights into employee engagement for complex global organizations.

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