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One Size Doesn't Fit All - Why Personalisation is Key In Reward & Future Benefits



Why do two employees on the same benefits package see it so differently?

One thinks it’s excellent, and the other thinks there’s nothing in it for them.

In this panel from the Engage Employee Summit, Mona Parikh, Associate Director of Reward at Coventry University, Laurie Eggleston, Employee Benefits Consultant at Grant Thornton, and Polly Banwell of AAG Financial Education explain why personalisation is key to the future of reward and benefits. 

They cover why “salary sacrifice” might be the worst-named benefit in HR, and why a session explaining payslips was one provider’s most popular webinar ever. They also discuss how reward teams are moving from spreadsheets to roadshows to sell their benefits. 

Listen for practical ideas on closing the gap between what employers offer and what employees value, from clearer language and manager signposting to the balance of AI, self-service and face-to-face support.

 

To register your interest for a free place at the 2027 Engage Employee Summit click here.

Mona Parikh

Mona Parikh

Coventry University Associate Director - Reward (Leading the Global Reward & Benefits Team)
 Mona leads the Global Reward function, including pensions. She brings over 18 years’ experience across retail, construction, engineering, project management, housing, and education, with deep expertise in designing and managing reward, benefits, and pensions for both private and public sector organisations. She has more than eight years’ experience heading global reward functions in complex matrix environments and a proven record of delivering strategic reward initiatives.

A recognised GRP (Global Remuneration Professional) certified by WorldatWork, Mona specialises in strategic reward and benefits projects that optimise offerings, drive cost efficiency, and sustain competitive total reward packages. She is committed to aligning reward strategies with organisational objectives to attract, retain, and engage top talent.

Her particular passion is advancing pay gap reporting for ethnicity, disability, and sexual orientation. At the University of Warwick and Arden University, she implemented these initiatives using a data-driven approach. She is currently progressing the same work at Coventry University, championing meaningful change and ensuring the organisations she serves place EDI at the heart of their operations.
 
Laurie Eggleston

Laurie Eggleston

Grant Thornton UK LLP Head of Business Development; Employee Benefits Consultancy
Laurie helps employers design their benefits to best reward, retain and recruit employees.

He aims to help clients stand out as an employer of choice, with engaged employees that can enjoy a comprehensive wellbeing package as part of their employment, doing this in the most cost-effective way for employers, by maximising the use of salary sacrifice and by obtaining the optimum premiums for their schemes.

Laurie and his team consult on, brokers, implements and administers traditional core benefits such as pensions, healthcare and life assurance, in addition to voluntary benefits, such as Electric Vehicle leasing or holiday trading.

Laurie is also a wider people-agenda specialist, and can discuss a broad range of areas, such as financial wellbeing, global mobility, employment tax, training and skills, and share schemes.
Polly Banwell

Polly Banwell

AAG Financial Education Client Relationship Manager
Polly brings 10 years of experience in employee benefits, where she successfully built an EB department from the ground up, delivering services to more than 250 companies. Her success has come from taking the time to understand clients, their employees and their culture. At the heart of Polly’s work is building strong, positive relationships, underpinned by open communication, a “can do” approach, and a commitment to delivering on promises. Outside of work, Polly is a busy mum of two boys and enjoys planning family trips, hosting playdates, and making flapjacks.

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