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Beyond Broadcast: How Internal Communication Shapes Organisational Culture



 

In this insightful episode we meet Natasha Liedl-McDowall, Senior Manager Internal Communications at London Stock Exchange, where she dives into the transformative power of internal communications as a cornerstone of organisational culture. Join industry leaders as they discuss how to move beyond traditional top-down messaging and foster authentic, two-way conversations that truly engage employees at every level.

Discover practical strategies for embedding company values into daily interactions, creative storytelling techniques to celebrate achievements, and ways to ensure your communications resonate across diverse teams. Whether you’re looking to boost morale, strengthen connections, or make culture a living part of your organisation, this session is packed with actionable ideas to help you turn communication into a powerful driver of lasting change.

 

 

 

Natasha Liedl-McDowall

Natasha Liedl-McDowall

LSEG (London Stock Exchange Group) Senior Manager Internal Communications

Customers will only love a company when their employees love it first.

I believe in a corporate world where employees feel inspired at work. My career is about using the vehicle of internal communication to help people feel fulfilled in the work that they do and safe to speak up. In doing so, internal communication plays a vital role in protecting and elevating a company’s reputation. It starts from the inside.

Originally trained as a television journalist in live breakfast TV and owning a wellness business myself, I've worked across a variety of large organisations from technology at arm, and data & analytics in the London Stock Exchange, to energy at Veolia and the civil service through Covid and Brexit.

I’ve worked with global audiences across 190 countries and those in the disparate UK frontline with our refuse collectors and retail branches and observed how technology that’s developed in the Chief Operating Office impacts the reality of our frontline.

Most of my career has involved filling brand new internal communications roles for companies, building teams from the ground up and starting with a new challenge, bringing new ideas to the table to create a function that’s not just ‘taking orders’ but a valuable, trusted advisor to the organisation it serves.

Christina Lewis

Christina Lewis

Herizon Trainer, Speaker and Coach
Chrissie is an inclusivity and retention trainer, speaker and career coach. Chrissie has a decade of experience leading teams in fast-growth start-ups, including as an early-stage team member at Deliveroo and heading up Global Operations at Bolt. Passionate about Gender Equity and people-orientated leadership, Chrissie previously led the Gender Equity efforts at Deliveroo, spearheading the first woman-focused mentoring scheme, as well as introducing Accelerate, Deliveroo's programme for high-potential women. Chrissie was recently featured as a 'Women to Watch' in Tourism, Hospitality and Leisure by WIHTL.

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