Fostering Connection in a Frontline under Pressure

Blue Light organisations are facing unprecedented demand, widespread strikes and uniquely challenging recruitment and retention challenges. This is in addition to being a disparate workforce often viewed as ‘cynical’ or less inclined to trust corporate communications. Focusing on employee listening and employee experience has never felt more urgent and necessary.

At the 2023 Future of Work Conference, May Holloway, Head of Internal Communications at British Transport Police explains how amidst a challenging backdrop, they bucked the trend of disengagement in the public sector - achieving increased channel engagement across all channels – most beating industry and public sector benchmarks – responses to employee survey are c.25% higher than 3 years ago and campaigns are surpassing stretch outcomes.

Charlotte Dahl

7 Seas Culture Consultancy Managing Director

Charlotte is Managing Director of 7 Seas - The Culture Consultancy.

At 7 Seas we see culture as ecosystem. We work with you to nurture that ecosystem, so your people thrive, your culture stays healthy, and your strategy succeeds. We help leaders engage and inspire, lead through change, and link strategy to everyone’s daily reality.

We combine expertise in culture, change, communications, and leadership with an impact-led, creative approach that engages people and delivers results.

Our clients span complex, diverse organisations including global financial services, to healthcare, via automotive, energy and some globally recognised brands. We work with them in long standing partnerships on foundations of mutual trust. It’s then that the magic happens.

We swim against the tide, challenge your thinking, and leave a positive indelible mark on you, your people, and your business.

In addition to her day job, Charlotte also hosts a podcast with Lorna Leeson - The Deep C Dive, presents and hosts conferences and writes about culture, communications, change and leadership.

Fostering Connection in a Frontline under Pressure

Charlotte Dahl

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