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Building Connections that Really Matter

As we become more reliant on technology to bridge the communication gap between our people, leadership and customers, this conversation looks at the impact this is having in the workplace, and why it’s more important than ever to build connections that really matter.

At the 2023 Future of Work Conference, Chris Lees, Senior Manager , Brand & Communications at Liberty Global touched on his experience across internal communications and employee engagement, as well as the role brand plays in creating a unified workplace culture of the future.



Charlotte Dahl

Charlotte Dahl

Woodreed Creative Planning Director
Charlotte is a director at specialist advertising agency Woodreed. She's an accomplished speaker, writer and facilitator, with a unique view on employee engagement and internal communications, having spent equal parts of her career in consumer, then employee communications. Having worked for clients spanning every industry sector, including Marks & Spencer, The National Lottery, Volkswagen Group, Jaguar Land Rover, Guinness World Records and the NHS, she brings the rigour of consumer marketing into internal communications. She is passionate about raising the profile, standards and effectiveness of internal communication, believing employees AND customers deserve the same reverence, effort and creativity in communication. Appearing on stages at home and abroad, she's talked for senior leadership summits and in-house teams as well as for the CIPD, Institute of Internal Communications, Engage for Success and at ABTA's travel convention in Malta. She's a regular chair for Engage Business Media's events and delivers training for the IoIC.
Chris Lees

Chris Lees

Liberty Global Senior Manager, Brand & Communications
Over the course of two decades, Chris has demonstrated a remarkable aptitude for marketing, showcasing his prowess across various industries. A decade ago, he transitioned to the realm of internal communications, where he made significant contributions during his impressive 7-year tenure at Virgin Media, holding pivotal roles that left a lasting impact. Subsequently, he embarked on roles at Purplebricks and Cote, adding to his diverse skill set. This year, Chris has taken on a fresh challenge as he assumes a leadership role at Liberty Global, spearheading Brand and Communications, a testament to his continuous drive for growth and success.

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