Skip to content

The Employee Journey, Designed for Every Moment That Matters

15th September from 12PM-12:45PM BST

Register for this webinar today 

Reimagining employee experience for the modern workplace.

Today's employees carry the standards of their best digital experiences into work — the same speed, personalization, and ease they encounter everywhere else, at every moment that matters: the first day, a transition, a payroll query, an exit. Yet the workflows that shape those moments are scattered across IT, Finance, Facilities, email, and spreadsheets — leaving HR accountable for the experience without owning the system that delivers it. The result is a hidden drain on HR capacity, and an erosion of the employee experience that HR works so hard to build.

The lifecycle now runs from first candidate interaction to alumni advocacy, with every touchpoint shaping trust and the employer brand. This session shows how forward-thinking HR leaders replace fragmentation, tool sprawl, and manual handoffs with a unified approach — one that gives HR ownership of employee workflows while IT ensures governance, security, and consistency. Drawing on global benchmarks and real implementation stories, we'll show you how to:

  • Turn onboarding and offboarding from fragmented, multi-team processes into orchestrated, automated journeys
  • Reclaim strategic HR time by automating routine requests — from payroll queries to equipment provisioning
  • Put AI to work as a force multiplier for HR teams — surfacing answers, routing requests, and reducing handoffs, all configured without coding
  • Build an employer brand that supports employees across their entire lifecycle — from first day to alumni.

Matt Whitehouse

Matt Whitehouse

Freshworks Senior Sales Engineer

Matt has worked as a Senior Solutions Engineer at Freshworks since August 2025. Prior to this, he worked at 8x8 as a Sales Engineer for over 7 years.

Keep up to date with the latest events, resources and articles.

Sign-up for the Engage Employee Newsletter