The AI Adoption Gap – Why Technology Isn’t the Problem and Comms Is the Solution

AI is everywhere. Employee adoption isn't.

Organisations have invested heavily in AI, yet many still struggle to turn that investment into measurable business impact. Employees often lack trust in AI, workflows remain disconnected, and adoption stalls before real value is created.

Join LumApps and Engage to explore why technology alone isn't enough—and why Internal Communications is becoming one of the biggest drivers of successful AI adoption.

Through industry research, practical frameworks, and real-world examples, you'll discover how leading organisations are helping employees confidently integrate AI into their daily work while delivering stronger business outcomes.

AI adoption isn't simply an IT challenge—it's a people challenge.

During this session, you'll learn why many AI initiatives fail to gain traction and how Communications teams can bridge the gap between AI strategy and employee adoption.

We'll share:

• The biggest barriers preventing employees from adopting AI
• Why trust, relevance, and workflow integration matter more than AI capabilities alone
• How Communications can help employees move from awareness to action
• A practical roadmap for introducing AI into everyday work
• Real examples of AI agents supporting Communications, HR, IT, and Operations teams

By the end of this webinar, you'll leave with practical ideas you can immediately apply inside your organisation, including:

• A clear understanding of the AI adoption gap and its business impact
• A framework for increasing employee trust and AI adoption
• Best practices for embedding AI into existing workflows
• Examples of AI-powered communication use cases that improve efficiency and employee experience
• Actionable recommendations to help your organisation generate greater ROI from AI investments