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Upcoming Event

Employee Wellbeing conference

McKinsey reports that almost 50% of employees are burnt out and The World Economic Forum highlights that one in three employees are considering leaving their work because of their mental health, so there’s no surprise that the challenges and opportunities relating to the wellbeing of our people is now firmly at the top of the business agenda, alongside increasing awareness and understanding of the myriad of issues involved.

  • Employee Wellbeing Conference
  • Victoria Park Plaza, London
  • Thursday 7th July 2022

Navigating the Five Pillars of Wellbeing 

The critical importance of the wellbeing of our colleagues to both employee and customer engagement and also to the reputation of the wider enterprise is now recognised across the board in a fast changing and fast moving working environment.

Our content-led Employee Wellbeing Conference will address the five pillars of employee wellbeing in detail as we discover how organisations that truly understand the need for integrating employee wellbeing initiatives within their overall employee experience strategies will thrive against those who don’t get it right. Our overarching aim is to equip our delegates with all the tools and techniques they need to improve health and wellbeing at their own organisations.

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Key facts

Interactive Sessions




Reward and Recognition in the Workplace

Employee benefits are a key element of the overall wellbeing picture and the reward and recognition these benefits can bring can increase both engagement and productivity.

Impact of Wellness on the Wider Enterprise

Wellness and wellbeing are critical parts of the overall employee engagement landscape and will have a major bearing on the future success of the entire enterprise.

How Organisational Culture Impacts Wellness

Culture really does eats strategy for breakfast and the overall wellness of an organisation and its people depends completely on a positive and supportive culture.

How Wellness Impacts Customer and Colleague Relationships

The way our colleagues feel about their work has a direct impact on their interaction with their customers and the benefits of linking colleague and customer engagement are myriad.

The Five Pillars of Employee Wellbeing

We’ll be looking at how mental, social, financial, physical and digital wellbeing are intrinsically linked to each other and influence the way our colleagues see themselves and their place in the working environment.

Mental Health and Managing Stress in a Pressurised World

Equipping your employees for the constantly changing world of work and increased pressures. Finding solutions to address the challenges in the modern workplace.

Sarah Metcalfe

Sarah Metcalfe

Happy Coffee Consulting Founder & Chief Happiness Officer
Sarah founded Happy Coffee Consulting after 9 years building award-winning customer service and customer experience. Sarah has spent the last 10 years researching and training in Happiness at Work after becoming a Certified Chief Happiness Officer in 2018 she now provides Happiness at Work training and programmes. In 2019 Sarah co-founded the first Global Summit for Happiness at Work. In the two years it has been running we have had over 2000 participants from 62 countries and more than 60 leading expert speakers from around the world. In July 2020 she became co-leader of the Woohoo Partnership Network, a group of over 100 happiness at work experts, from 26 countries around the world. Woohoo partnership has helped to train over 100,000 people worldwide on being happier at work and provided training and keynotes to companies like Accenture, KPMG, LEGO, Shell, Microsoft, Nespresso and many others. Recently Happy Coffee has with companies like WDHB, L’Oreal, FUTR, Abcam Life Sciences, Teleperformance, and Woohoo Inc. and provided international keynotes and workshops in Canada, U.K., Denmark, France, Ireland, Spain, Belgium, Poland and NL.
“The best bit for me was the wide range of companies and industries represented which gave insight in to how engagement affects all industries.”
Alice Smith, Head of Customer Experience, Virgin Media


Looking for speaker and sponsor opportunities?

09:00 - 09:10 Live

Event Host Welcome


Sarah Metcalfe Happy Coffee Consulting

09:10 - 09:35 Presentation

Creating a Human-Centric Workplace

What does it mean to be human? What does it mean to be a human at work? The answer to these questions should not be dissimilar – to have a purpose, to connect and to feel, and yet organizational cultures still do not embrace people bringing their whole selves to work. If we are not showing up, not bringing our whole awesome selves, we are not thriving; we are hiding.

The workplace and leadership are the root cause and fuel of so many societal issues, from wellbeing, the economy, inequality, and the climate. Following the largest remote working experiment, not many would argue against work not being somewhere we go but what we do and why we do it.

The Human-Centric Workplace is about highlighting that we can do better, and we must do better. Simone aims to inform, inspire and drive change through demystifying the ‘why’ and the ‘how’ to ensure our people, communities and planet thrive.


Simone Fenton-Jarvis 

The Human-Centric Workplace

09:35 - 10:00 Fireside Chat

The Key Enablers to a Wellbeing Stratergy: A Fireside Chat with Arti Kashyap-Aynsley, Global Head of Health & Wellbeing at Ocado Group


Arti Kashyap-Aynsley 

Ocado Group

10:00 - 10:25 Fireside Chat

A Fireside Chat with Dr. Subashini M, Director of Science, Health & Wellness at Holland & Barrett


Subashini M 

Holland & Barrett

10:25 - 10:55 Networking Break
Coffee and Networking
Your opportunity to grab a coffee in the Expo Hall and ask our industry leaders how they can help you achieve your goals.
11:00 - 11:20 Fireside Chat

Creating a Psychologically Safe Environment: A Fireside Chat with Caroline von Koenig, Wellbeing Lead at Fidelity International


Caroline von Koenig 

Fidelity International

11:20 - 11:40 Presentation

Keep Your Top Talent by Creating a Culture of Wellbeing

Employees are demanding both a good job and a good life. As a result, many are re-evaluating career and life options – often choosing to join companies that demonstrate a genuine concern for their employees’ wellbeing. A workplace culture that fosters wellbeing engages employees and enables them to achieve high performance. It also acts as a talent magnet to retain top performers and attract new talent to the organization. Workplace specialist Claire de Carteret will reveal Gallup’s latest discoveries on the state of workplace wellbeing, and share advice on how organizations can greatly improve retention through a culture of wellbeing.


Claire de Carteret 


11:40 - 12:00 Presentation

Mercedes-Benz Case Study: Transforming Wellbeing at Mercedes-Benz

To support colleagues and provide a safe and inclusive workplace that enables colleagues to bring their whole selves to work, Mercedes-Benz Cars UK Ltd launched a wellbeing programme of content, activities and initiatives across four key pillars: physical and nutritional, mental and emotional, financial, social and digital. Katherine and Rick will talk to us about how this approach continues to evolve and how wellbeing sits at the heart of their people strategy.


Katherine Simpkins 


12:00 - 12:20 Presentation

Why is Everyone so Stressed? It’s Not All Because of Covid

Dr. Mills will take a look at possible reasons for why there has been such a dramatic increase in psychological health issues over the past decade. Central to this discussion will be the “always on” culture that has developed over this time, and how our ubiquitous connectivity through technology may actually be less of a blessing and more of a cause.


Dr. Peter Mills 


12:20 - 12:40 Presentation

Entain Group Case Study


Stella Gavinho 



Steve Howells 


12:40 - 13:00 Presentation

Wellbeing? Show Me You Value My Family Life

The Great Rethink means we no longer live to work and the best employers recognise that having time and energy for family life is one of the biggest talent attraction magnets.

* Hear research-based evidence on the top 5 forms of support most wanted and valued by working parents and carers.

*Understand the impact of our turbulent times on working families and the additional stresses that employers can take away.

* Learn some practical strategies to enhance wellbeing for your employees by paying attention to their passion for their own family life, whatever family means to them.

Bright Horizons partners with around 1,300 of the world’s leading employers providing a full range of work and family support, so Jennifer Liston-Smith, Head of Thought Leadership has deep experience to share.


Jennifer Liston-Smith 

Bright Horizons

13:00 - 14:00 Networking Break

Lunch and Networking

Your opportunity to have lunch whilst networking with our speakers, your peers and our industry leaders supporting the event.

14:00 - 14:20 Presentation

Psychological Health & Safety, Psychosocial Risk and Wellbeing Strategy

What is psychological health & safety and psychological risk?

Workplace risk factors that impact employee wellbeing and how organisations can tackle these?

Explore how psychological health & safety and psychosocial risk can be integrated into an organisation’s wellbeing strategy.


Hayley Farrell


14:20 - 14:40 Presentation

Mental Health: Busting Myths and Breaking Stigmas to Build Employee Wellbeing and Organisational Resilience

In this talk with Stephen Dunne: -Common mental health myths and why debunking them can help your workforce -The mind-body-environment model that should guide your wellbeing initiatives -The business risks and safety concerns poor mental health present for your organisation -How to better support employee wellbeing and build organisational resilience Let’s start with the myth that impacts so many organisations: Mental health isn’t a problem at my workplace. Fact: Mental health issues are estimated to affect 1 in 4 people in the UK every year—that’s nearly 17 million people in 2022 alone. And official figures don’t take into account the many people (some of them working in your company) who may not have a formal diagnosis. The simple truth is nearly everyone (wherever they fall on the scale of mentally unwell to mentally healthy) could benefit from mental health guidance and support to acquire better coping skills and healthier behaviours. Explore why debunking mental health myths is key to eliminating the stigmas that keep so many people from seeking out support in this session with Dr Sophie Dix, neuroscientist, mental health expert and VP of Content at Koa Health. Because poor mental health is a safety concern and business risk with impact that extends far beyond the mind, Dr Dix will also share how to use the mind-body-environment model to guide wellbeing initiatives and minimise risk at the individual and organisational level. Finally, Dr Dix will offer her advice on how employers can use this model to better support employee wellbeing and build organisational resilience.


Stephen Dunne

Koa Health

14:40 - 15:00 Presentation

PGL Case Study: Leadership, with Wellbeing in Mind

Leadership, with Wellbeing in Mind.

Every leader wants to get the most out of themselves and their team without sacrificing personal health and wellbeing in the pursuit of organisational goals.

The problem is those good leaders are often good people that put everyone else first and spend vast amounts of energy in the relentless push to get results.

No one should feel exhaustion and burnout looming over them while feeling like they’re letting down their team and loved ones as energy drains.

“Leadership, with Wellbeing in Mind” is a discussion that explores the realities of leadership within demanding environments and busy lives.


Chevy Rough

PGL Travel

15:00 - 15:20 Panel

What can we Learn from the UK’s Best Workplaces for Wellbeing?

A panel discussion by some of the UK’s top-ranking ‘Best Workplaces for Wellbeing 2022’ and Great Place to Work’s Director of Change, Dr. Petrina Carmody


Natalia Nowak 



Asha Arul 

Pen Partnerships


Petrina Carmody 

Great Place to Work

15:20 - 15:40
Inclusive Leadership in a Hybrid World: A Fireside Chat with Steph Evans-Hill, Head of HR - Confectionery UK&I and Digital Capabilities at Nestle


Steph Evans-Hill Nestle

15:40 - 16:10 Networking Break
Coffee & Networking
Grab a coffee (and a delicious cake!) and catch up with those you haven’t had a chance to meet with, or continue the conversation with those you’ve already met.
16:10 - 16:45 Panel Discussion
Ask the Experts Panel Discussion: The Secrets to Unlocking an Inclusive Culture With Wellbeing at the Heart

Ask your burning questions to our expert speakers and discover how to create a truly inclusive workplace culture.


Meike Bliebenicht 



Steph Evans-Hill 



Subashini M 

Holland & Barrett


Steve Howells 


16:45 - 18:00 Studio Host Welcome
Post-Event Drinks & Networking

Please join us for a well-deserved drink whilst reflecting on the day’s insights.


Victoria Park Plaza Hotel

239 Vauxhall Bridge Road, London, SW1V 1EQ – Lower Level 1


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